Privacy Policy

At LimpiamostuAljibe (hereinafter, «the Owner») we are committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect the personal data you provide through this website, in accordance with Regulation (EU) 2016/679 General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD).

1. Data controller

The controller responsible for the personal data collected on this website is:

• Owner: Limpieza y reparación aljibes, s.l.
• Tax ID (NIF / CIF): [COMPLETAR: NIF / CIF]
• Registered address: calle Ripoll-42 bajos. 07620 Llucmajor.
• Email: info@limpiamostualjibe.com
• Phone: +34 679 349 987
• Website: limpiamostualjibe.com

2. What data do we collect?

We only process the data you voluntarily provide through the contact form or when you contact us by email, phone or WhatsApp:

• Name.
• Phone number.
• Email address (optional).
• Town or locality.
• The information you include in your message (for example, details about your cistern).

We do not collect special categories of data. We recommend that you do not include sensitive information in the message field.

3. For what purpose do we process your data?

We process your personal data for the following purposes:

• To respond to your quote request, enquiry or request for information.
• To contact you and reply through the means you have provided.
• Where applicable, to manage the provision of the services you hire.

We do not create profiles, make automated decisions, or use your data for advertising purposes without your consent.

4. Legal basis for processing

The legal basis for processing your data is:

• Your consent, which you give when sending us the form or contacting us (Art. 6.1.a GDPR).
• The application of pre-contractual measures or the performance of a contract when you request a quote or hire our services (Art. 6.1.b GDPR).
• Our legitimate interest in responding to the enquiries you submit (Art. 6.1.f GDPR).

5. How long do we keep your data?

We will keep your data for as long as necessary to handle your request and, afterwards, for the periods legally required to address any liabilities arising from the processing. When the data are no longer necessary, they will be deleted using measures that ensure their complete destruction.

6. Who do we share your data with?

Your data will not be shared with third parties, except where legally required. No international data transfers are carried out. Only technology service providers (web hosting and email) acting as data processors, under the corresponding contract and following our instructions, may access your data.

7. What are your rights?

You may exercise the following rights at any time:

• Access to your personal data.
• Rectification of inaccurate data.
• Erasure of your data when no longer necessary.
• Objection to and restriction of processing.
• Portability of your data to another controller.
• Withdrawal of the consent given, without affecting the lawfulness of prior processing.

To exercise them, write to us at info@limpiamostualjibe.com, stating the right you wish to exercise and attaching a copy of your identity document. If you believe the processing does not comply with the regulations, you have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Cookies

This website uses a first-party technical cookie to remember the selected language; it is necessary for the site to work and does not require consent. In addition, some pages embed third-party content (Google Maps and web fonts) that may install their own cookies when that content loads. You can configure your browser to block or delete cookies at any time.

9. Security measures

We apply the appropriate technical and organisational measures to ensure the security of your data and to prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology and the nature of the data processed.

10. Changes to this policy

We may update this Privacy Policy to adapt it to legislative changes or to the characteristics of our services. We recommend reviewing it periodically. The date of the last update appears at the top of this page.